Working hours
Normal working hours for cargo handling are between 0800 and 1630, Monday to Friday. Weekday and weekend overtime working can be arranged to allow completion of vessel loading / discharge and to meet other customer requirements.
Awards and accreditations
ISO
The Port of Sunderland’s Quality Management System (QMS) has been approved by Lloyd’s Register Quality Assurance (LRQA) to ISO 9001:2008 Standard in respect of the provision of stevedoring, warehousing, marine operations and pilotage services.
TASCC
The Port of Sunderland is certified by Product Authentication International (PAI) as complying with the Agricultural Industries Confederation (AIC) Trade Assurance Scheme for Combinable Crops (TASCC), in respect of storage and in-house testing of combinable crops and dry feed materials/ingredients.
Investor in People
As a Sunderland City Council service the Port of Sunderland holds Investors in People status, achieved by the council in 2004.
British Ports Association
The port is a member of the British Ports Association